Privacy Policy
1. Introduction
At Match Women’s Festival (“we”, “us”, “our”), accessible via matchwomensfestival.com, we are committed to upholding the highest standards of privacy, data protection, and transparency. We understand the importance of safeguarding personal information, and we take our obligations seriously under global data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data when you visit our website, engage with our services, or communicate with us.
2. Scope of This Policy and Role of Data Controller
This Privacy Policy applies to all visitors and users of the matchwomensfestival.com website. For the purposes of applicable data protection laws, Match Women’s Festival is the data controller in relation to any personal data we process. As controller, we are responsible for your personal data and determine the purposes and means by which such data is processed.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data based on your interaction with our site or services:
– Usage Data: This includes your IP address, browser type and version, device information, pages visited, time and date of access, referring website addresses, and interaction behaviors. This data helps us manage website functionality and user experience.
– Account Data: Information provided when you register or complete forms, such as full name, mailing address, email address, and telephone number.
– Profile Data: Preferences you provide, such as interests, purchase history, event attendance, feedback, and user behavior relating to our services.
– Communication Data: Records of your correspondence with us, including customer service inquiries, complaints, and support messages.
– Technical Data: Device identifiers, operating system, network settings, screen resolution, and other relevant system configurations.
– Transaction Data: Information related to ticket purchases or product orders, including billing details, payment method, transaction history, and shipping addresses.
– Preference Data: Marketing and communication consents, selected subscriptions, and any indicated areas of interest regarding our events or services.
4. Legal Bases for Processing Your Data
We rely on the following lawful bases for processing your personal data, in accordance with the GDPR and other applicable legislation:
– Consent: When you have explicitly consented to the processing of your personal data for specific purposes, such as subscribing to newsletters or receiving marketing materials.
– Contractual Necessity: When the processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract — for example, managing your registration or processing transactions.
– Legal Obligation: When processing is required to comply with applicable laws and regulatory requirements.
– Legitimate Interests: When processing is necessary for our legitimate interests, such as improving and securing the website, managing customer relationships, or developing and marketing our services, provided those interests are not overridden by your fundamental rights.
5. Your Rights
Depending on your location and the applicable data protection laws, you have the following rights:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
– Right to Erasure: You may request the deletion of your personal data under certain circumstances (“right to be forgotten”).
– Right to Restriction of Processing: You may request a limitation on the processing of your data under certain conditions.
– Right to Data Portability: You may request to receive the personal data you provided to us in a structured, commonly used, and machine-readable format and to transmit it to a third party, where technically feasible.
To exercise any of these rights, please contact us at: [email protected]. We may need to verify your identity before processing your request.
6. Security Measures
We employ comprehensive technical and organizational measures to safeguard your data, including:
– End-to-end encryption of data transmissions and storage.
– Access control protocols to protect against unauthorized access.
– Routine data backups and disaster recovery procedures.
– Regular staff training on data security and privacy compliance.
While no system can be guaranteed 100% secure, we take appropriate steps to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.
7. International Transfers
Your personal data may be processed outside of your jurisdiction, including in countries not deemed to provide adequate data protection by applicable authorities. In such cases, we implement standard contractual clauses, data protection agreements, and other lawful mechanisms to ensure adequate safeguards and compliance with GDPR and related laws. Our commitment to safeguarding your data remains unchanged regardless of its geographic location.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, contractual, accounting, or reporting requirements. Standard retention periods are as follows:
– Usage and Technical Data: up to 12 months, unless aggregated or anonymized for analytics.
– Account and Profile Data: retained for the duration of your engagement with us and for 6 years after closure to comply with legal and financial obligations.
– Communication Data: retained for up to 3 years following the last correspondence.
– Transaction Data: retained for 7 years for accounting and taxation purposes.
– Preference and Consent Data: retained until you withdraw your consent or for 2 years, whichever is shorter.
9. Cookie Policy
Cookies are small text files placed on your device by websites you visit. We use various types of cookies on matchwomensfestival.com:
– Essential Cookies: Required for core website functions such as secure login, navigation, and transactional integrity.
– Functional Cookies: Remember your preferences and improve accessibility.
– Analytics Cookies: Help us measure site traffic, user behavior, and content performance using anonymized data (e.g., Google Analytics).
– Performance Cookies: Enhance system functionality and ensure efficient website operation.
10. Cookie Management & Compliance
Upon your first visit to matchwomensfestival.com, you will be presented with a cookie banner that allows you to consent to or reject non-essential cookies in accordance with GDPR and the CCPA. You can adjust your cookie settings at any time through our website’s cookie management tool or your browser settings. Under the CCPA, California residents have the right to opt-out of the “sale” (as broadly defined) of personal information — while we do not sell personal data in the conventional sense, we provide opt-out mechanisms to comply with all legal interpretations.
11. Children’s Privacy
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal data from anyone in this age group. If we become aware that we have inadvertently collected personal information from a child under 13 without appropriate consent, we will delete that data immediately. Parents or guardians who believe their child has provided us personal data are encouraged to contact us at [email protected].
12. Policy Updates
We may update this Privacy Policy to reflect changes to our practices, legal requirements, or operational needs. Any material modifications will be communicated via our website. Continued use of matchwomensfestival.com signifies your consent to the updated policy.
13. Contact Information
We welcome your questions, comments, and concerns about privacy. If you would like to exercise your rights or require clarification on how your data is handled, please reach out to us at:
Email: [email protected]
We are committed to complying with all data protection laws applicable to our activities, including the GDPR and CCPA. If you believe your data privacy rights have been violated, we encourage you to contact us so we can address your concerns.