Privacy Policy
1. Introduction
At Match Women’s Festival (matchwomensfestival.com), we are fully committed to protecting and respecting your privacy. We uphold the highest standards of data protection in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK Data Protection Act 2018, and the California Consumer Privacy Act of 2018 (“CCPA”). This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you access and engage with matchwomensfestival.com or communicate with us through any means.
Your trust is paramount, and we are dedicated to providing transparency, security, and informed control over your personal information.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access matchwomensfestival.com, whether for browsing, purchasing event tickets, subscribing to newsletters, submitting enquiries, or engaging with us in any other capacity via the website.
For the purposes of applicable data protection laws, Match Women’s Festival is the “data controller” of your personal information collected through matchwomensfestival.com and offline communications. All queries related to the handling of personal data may be directed to [email protected].
3. Categories of Data We Process
We process a range of personal data that may be collected directly from you, automatically through your use of the site, or from third parties associated with your interactions. The categories of data we collect include:
a. Usage Data
– This includes information automatically collected about how you interact with our website. It includes your IP address, browser type, device identifiers, geographic location, session duration, referral sources, page views, and navigation paths.
b. Account Data
– Collected when you register or make a purchase. Includes full name, billing and mailing address, email address, and telephone number.
c. Profile Data
– Information on your interests, previous purchases, ticket preferences, and user behavior on the site. This may include saved preferences or historic event attendance.
d. Communication Data
– Records of email exchanges, support requests, complaint records, survey responses, and interaction history when you contact us directly via [email protected].
e. Technical Data
– Information related to the device and software you use to access our website, including operating system, device type, system language, browser configuration, screen resolution, and internet service provider.
f. Transaction Data
– Includes payment details (processed securely via third-party payment processors), purchase history, order confirmation details, attended events, and associated delivery information.
g. Preference Data
– Marketing consent preferences, communication settings, event types or product categories of interest to the user, and opt-in records for newsletters or promotional content.
4. Legal Bases for Processing Data
We only process personal data when we have a valid legal basis to do so under data protection laws. These bases include:
– Contractual Necessity: To perform our obligations under a contract with you, such as processing event registrations or ticket delivery.
– Consent: Where you have explicitly given us permission to process your data, such as for marketing communications or promotional newsletters.
– Legitimate Interests: To operate and improve our website, address enquiries, ensure security, and conduct analytics and fraud detection—where our interests do not override your data rights.
– Legal Obligation: As required to comply with regulatory or legal duties, such as maintaining transaction records for tax or audit purposes.
5. Your Rights
Under the GDPR and CCPA, you are granted a number of important rights with respect to your personal data. These include the rights to:
– Access: Obtain confirmation as to whether we process your data and request a copy of the information we hold about you.
– Rectification: Request correction of inaccurate or incomplete data.
– Erasure: Request deletion of personal data where it is no longer necessary or based on withdrawn consent.
– Restriction: Ask us to suspend processing where you contest the accuracy, processing lawfulness, or require data for legal claims.
– Data Portability: Obtain your data in a structured, commonly used, and machine-readable format and transmit it to a third party.
– Objection: Object to processing based on legitimate interests or for direct marketing purposes.
– Non-Discrimination (CCPA): We will not discriminate against you for exercising your rights under the CCPA.
Requests to exercise any of the above rights should be directed to [email protected]. We reserve the right to verify your identity and may request additional information to fulfill your request.
6. Security Measures
We implement comprehensive security measures to ensure the protection of your personal data:
– Encryption (SSL/TLS) is used to protect data in transit on matchwomensfestival.com.
– Role-based access control is enforced to limit internal access to personal data.
– Regular backups are conducted and encrypted to prevent data loss.
– Staff handling personal data are trained in data protection compliance.
– Security audits and vulnerability assessments are performed periodically.
7. International Data Transfers
We may process and store your personal data in countries outside the United Kingdom or European Economic Area (EEA), including the United States. Where we do so, we implement adequate safeguards such as European Commission-approved Standard Contractual Clauses or rely on providers certified under recognized frameworks that provide lawful data protection equivalency.
8. Data Retention
We retain data only as long as necessary for the purposes for which it was collected, which vary depending on category:
– Usage and Technical Data: Up to 24 months
– Communication and Profile Data: 36 months from last interaction
– Transaction Data: Up to 7 years, in line with tax and accounting regulations
– Account and Preference Data: While your account remains active or until you request deletion
– Marketing Opt-In Records: Maintained indefinitely as proof of consent, unless revoked
Once data is no longer required, it is securely anonymized or deleted.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience and improve our site functionality. Categories of cookies used include:
– Essential Cookies: Necessary for site functionality. These cannot be disabled.
– Functional Cookies: Help remember user preferences and previous selections.
– Analytics Cookies: Collect aggregate information on usage patterns for performance insights (e.g., Google Analytics).
– Performance Cookies: Help monitor page load speeds, uptime, and crash reports.
10. Cookie Management and Compliance
Upon your first visit, matchwomensfestival.com displays a cookie banner to collect your consent for applicable cookies. You may manage cookie preferences through your browser settings or using the cookie management tool provided on our website. Consent for cookies is revocable at any time under both GDPR and CCPA standards.
We do not sell personal information in the sense contemplated by the CCPA.
11. Children’s Privacy
Match Women’s Festival does not knowingly collect or solicit data from individuals under the age of 13. If you are a parent or legal guardian and believe we may have collected data from a child under 13, please contact us at [email protected], and we will remove such data promptly.
12. Policy Updates
We may update this Privacy Policy at our discretion to reflect changes in practices, regulations, or technological advancements. Any substantive changes will be communicated via the website or directly where appropriate. Continued use of matchwomensfestival.com after such modifications signifies your acceptance of the updated terms.
13. Contact
If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:
Match Women’s Festival
Email: [email protected]
Website: https://matchwomensfestival.com
We are committed to resolving any issues and ensuring your data rights are upheld. You also have the right to lodge a complaint with a supervisory authority in your country of residence.
We handle your personal data with care, responsibility, and in full compliance with applicable data protection laws. Please do not hesitate to reach out to us at [email protected] for any privacy-related enquiries.